A Hearthstone company - serving Falls Church, VA

Famco Fireplace Services Nationwide

Every visit starts with

Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed

Worth knowing

Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.

Styles & brands we work with

Sweep & inspection
Sweep & inspection
Caps & crowns
Caps & crowns
Flue relining
Flue relining
Masonry repair
Masonry repair
Gas fireplace service
Gas fireplace service

Before & after – our own jobs

Before - Recent ProjectBeforeAfter - Recent ProjectAfter
Recent Project
Before - Full RestorationBeforeAfter - Full RestorationAfter
Full Restoration
Before - Complete UpgradeBeforeAfter - Complete UpgradeAfter
Complete Upgrade

Famco Fireplace Services in Falls Church: What to Know First

We provide independent Famco fireplace services in Falls Church, from gas valve troubleshooting to firebox refractory replacement, with most repairs completed in a single visit and upfront pricing agreed before we start. Typical turnaround from call to dispatch runs a few days during peak fall season, faster in summer when we’re not racing the first cold snap. Our technicians carry common Famco parts and compatible professional-grade alternatives from Gelco and Olympia Chimney, so we’re not ordering components and making you wait.

Call (571) 489-4365

This page is for Falls Church homeowners who already own a Famco fireplace, insert, or gas log set and need someone who understands the brand’s particular quirks without talking down to you. Call (571) 489-4365 - a live person answers, 24 hours a day.

Need help today?Fast, friendly service and a no-obligation free estimate.

Call (571) 489-4365

What happens when you call

  1. 1
    A real person answersNo phone trees - you reach a local pro.
  2. 2
    You get an upfront price rangeHonest numbers before anyone is dispatched.
  3. 3
    A background-checked tech heads outLicensed & insured, dispatched right away.
  4. 4
    You approve before work beginsNothing starts until you say go.

How Famco Products Fail - and How We Fix Them

  • Famco FV-36 direct-vent gas fireplaces: delayed ignition and delayed fan response. The FV-36 uses a proprietary Honeywell-compatible valve that loses calibration after 8-12 years of cycling on and off through Falls Church’s freeze-thaw winters. We see this every November in the split-levels off Broad Street. Our fix is valve recalibration where possible, replacement with an OEM-spec valve where it’s not, and we test the thermopile output in millivolts before we leave so you know the ignition sequence will fire on demand.
  • Famco wood-burning inserts (pre-2015 models): cracked refractory panels from thermal shock. These units were shipped with thinner refractory than competing brands of the same era. The panels crack diagonally from the top corner after repeated rapid heating when homeowners crank the air control wide open. We replace with HeatShield-compatible refractory or source OEM panels through our Famco parts network, and we explain the firing technique that prevents the next crack.
  • Famco chimney-top dampers: cable seizure in the galvanized housing. The external damper line uses a 3/32″ aircraft cable that corrodes inside the guide tube, especially on Falls Church homes with mature oak canopy that keeps the chimney crown persistently damp. The symptom is a damper that won’t fully open or close from the firebox lever. We replace the cable assembly with stainless where accessible, or convert to a Gelco top-sealing damper with a silicone gasket if the original housing is too far gone.
  • Famco gas log sets: ceramic ember bed degradation and burner port clogging. After 6-8 years, the ember material breaks down and sifts into the burner ports, causing yellow tipping flames and sooting on the glass. This is a maintenance item, not a defect, but it’s often misdiagnosed as a venting problem. We clean the burner with compressed nitrogen, replace the ember material with OEM or matching aftermarket, and verify flame pattern against the Famco service manual before we pack up.
  • Famco B-vent gas fireplaces: draft inducer motor bearing failure. The inducer on B-vent units runs whenever the fireplace is on, and the sleeve bearings dry out after roughly 10,000 hours of runtime. The noise starts as a whine, progresses to a rattle, and eventually stalls the motor mid-fire. We stock the correct Fasco and Dunkirk cross-reference motors, or rebuild with OEM bearings when the housing is still sound. In Falls Church’s older rambler stock near Lake Barcroft, these units often run as primary heat sources, so we prioritize the repair.

Our Famco Fireplace Services Process

  1. 1
    Call and schedule. A live person answers, notes your Famco model if you know it, and books a window. We ask about symptoms so our technician arrives with relevant parts.
  2. 2
    Level-2 camera inspection and diagnosis. We inspect the firebox, flue, and mechanical components with a chimney camera. You see the footage. We explain what’s wrong, what can wait, and what can’t.
  3. 3
    Parts decision: OEM or professional-grade alternative. For Famco-specific components like the FV-36 valve or pre-2015 refractory, we source OEM when it makes sense. For universal items like gaskets, hardware, or chimney-top dampers, we use DuraFlex, HeatShield, Gelco, or Olympia Chimney equivalents that meet or exceed original spec. We explain the trade-off and the price difference before you decide.
  4. 4
    Repair with documented test. We complete the work, run the unit through its full cycle, and record performance data - manifold pressure for gas, draft reading for wood, visual flame pattern for log sets.
  5. 5
    Written report and 90-Day Done Right Promise. You get photos, a plain-English summary, and our guarantee in writing. If it’s not right, we come back. No arguing, no paperwork to dig up.
  6. 6
    Cleanup and departure. We leave the hearth area as we found it. Most Famco jobs finish in one visit.

What Famco Fireplace Services Costs in Falls Church

Service Typical Range What Moves the Price
Gas fireplace tune-up and safety check $150 - $220 Accessibility of burner assembly; whether we need to pull the unit from the surround
Valve replacement (FV-36 and similar) $380 - $550 OEM vs. aftermarket valve; whether gas line shutoff is accessible
Refractory panel replacement $320 - $680 Number of panels; OEM vs. HeatShield-compatible; insert removal required
Damper cable or motor repair $180 - $340 External vs. internal access; stainless cable upgrade vs. standard
Gas log set burner cleaning and ember replacement $140 - $260 Extent of port clogging; ceramic vs. fiber ember material

These are Falls Church market ranges for the actual work, not teaser rates that balloon on the invoice. We agree to the number before we start. Call (571) 489-4365 for an exact quote - estimates are free.

Why Falls Church Homeowners Call Hearthstone Chimney Co. for Famco Work

We’ve been answering the phone with a live person for over 42 years, and we plan to be here when your Famco needs its next service. Our 90-Day Done Right Promise means if the repair isn’t right, we make it right - in writing, no arguing.

Russell Haines and our technicians know Famco products from hands-on work in Falls Church’s actual housing stock: the colonials near West Falls Church Metro, the post-war ramblers by Lake Barcroft, the newer townhomes off Route 7. We’ve learned the brand’s weak spots by fixing them, not from a catalog. When a Famco part is back-ordered or discontinued, we draw on our multi-brand inventory - DuraFlex, HeatShield, Gelco, Olympia Chimney - to keep your fireplace running without a six-week wait.

Background-checked, uniformed technicians. No-hassle upfront pricing. Photos you can see, a plain-English verdict. If it is worth heating your home with, it is worth doing the chimney right.

FAQs

Need Chimney Cleaning help in Falls Church? Licensed & insured · Photo-documented response · free estimates
Call (571) 489-4365
Local Service Coverage

Request a Free Estimate in Falls Church

Tell us what you need - Hearthstone Chimney Co. responds fast. No obligation.

By requesting your free estimate, you acknowledge our Privacy Policy and authorize us to contact you by phone, text, or email regarding your service needs, including from the affiliated professionals who may take on the job.

Prefer to text? Text Now
Call Now - 24/7 Dispatch